Privacy Policy
At Dutta Academy, accessible from https://duttaacademy.in, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect:
-
Personal details (Name, Email, Contact Number) when you place an order.
-
Payment information is processed securely via trusted third-party payment gateways.
-
Browsing data (cookies, IP address) to enhance your user experience.
2. How We Use Your Information:
-
To process and fulfill your order.
-
To communicate with you about your purchase or updates.
-
For internal analytics to improve our services.
3. Data Security: We implement appropriate security measures to protect your data. However, no system is completely secure, and we cannot guarantee 100% security.
4. Third-Party Services: We do not sell or share your personal data with third parties, except for payment processing and legal compliance.
5. Your Rights: You can request to view, update, or delete your personal data by contacting us at [your contact email].
Terms and Conditions
By accessing or using https://duttaacademy.in, you agree to be bound by these Terms and Conditions.
1. Services: Dutta Academy offers digital educational products, including downloadable notes and Tutor Marked Assignments (TMAs) for NIOS students.
2. Account & Purchase:
-
Users must provide accurate and complete information while purchasing.
-
All downloads are for personal use only and cannot be resold or distributed.
3. Intellectual Property: All content on the website is the intellectual property of Dutta Academy. Unauthorized copying, distribution, or resale is prohibited.
4. Pricing: Prices are subject to change without prior notice. We reserve the right to modify or discontinue products at any time.
5. Termination: We may suspend or terminate access if we believe you have violated any terms.
Cancellation and Refund Policy
As all our products are digital downloads, we do not offer cancellations or refunds once a purchase is made.
Exceptions: Refunds may be considered only in the case of:
-
Duplicate payment
-
File not received due to a technical error (after verification)
To request a refund, contact us within 24 hours of your order with your order ID and issue details at [your email].
Shipping and Delivery Policy
1. Delivery of Digital Products: All products (notes and TMAs) are delivered digitally via download links or email immediately after successful payment.
2. Download Access: If you don’t receive your file within 10 minutes of purchase, please check your spam/junk folder or contact us at info@duttaacademy.in.
3. No Physical Shipping: We do not ship physical products. All services are digital in nature.
